It’s been a rough couple of months, and we should talk about something fun and not political, but CRM-centric. I know! Let’s ask how the election influenced CRM. Seriously, there’s a nugget in there that ought to get us all thinking about business and keep our minds off that other stuff. Come on, it’ll be fun. I am not the only one who saw this, but isn’t it amazing how the pollsters got the election prediction exactly wrong? How could that be? They used modern analytics, big data, and more buzzwords than a software salesperson.